Welcome to the Almond tribe. We’ve gathered the most common questions about our gear, shipping, and community to help you get from our shaping bay to your local break with maximum stoke and minimum hassle. Whether you’re eyeing a new R-Series performance board, a unique collaboration, or just completing your look, we’re here to help.
About Almond & Our Products
Q: What makes Almond surfboards unique?
A: Every Almond board is crafted with intention in San Leandro, California. We blend handcrafted shaping quality with accessible design, offering everything from high-performance R-Series models and limited Surfboard CollaborationsUsed Boards and ready-to-ride Surfboards In Stock. Our products—from boards to Fins & Surf Accessories, Almond x Rivian gear, and coastal lifestyle items like Surf Books and Wall Art—are built for surfers who value style, sustainability, and soul.
Q: Do you offer products for women?
A: Absolutely! Check out our Women’s collection for curated apparel and accessories designed for female surfers and ocean enthusiasts.
Q: Are Almond products eco-friendly?
A: Yes. We are committed to sustainable practices and offer eco-friendly product lines. Our delivery partners are also chosen for their shared commitment to reducing environmental impact.
Ordering & Payment
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, JCB, and PayPal for a seamless and secure checkout experience.
Q: Can I order from anywhere in the world?
A: We ship stoke worldwide from our San Leandro hub! However, deliveries to some remote regions (including parts of Asia) may be subject to limitations. If you’re unsure about your location, just reach out to our crew.
Q: How do I know if an item is in stock?
A: Our Surfboards In Stock section features ready-to-ship boards. For other products, availability is shown on each product page. All orders are processed with love in 1-2 business days.
Shipping & Delivery
🔥 The Almond Promise: Transparent, reliable delivery packed with the same care we put into our boards.
Q: What are my shipping options and costs?
A: We offer two clear paths to your door:
🚀 Standard Shipping ($12.95): Via DHL or FedEx. Your gear will be on its way in 1-2 business days, with delivery in 10-15 days after dispatch. Perfect for when you’re eager to get your new quiver member in the water.
🌍 Free Shipping: On all orders over $50, via EMS. Delivery takes 15-25 days after dispatch. This is our commitment to accessible stoke—great for books, apparel, and art.
🚀 Standard Shipping ($12.95): Via DHL or FedEx. Your gear will be on its way in 1-2 business days, with delivery in 10-15 days after dispatch. Perfect for when you’re eager to get your new quiver member in the water.
🌍 Free Shipping: On all orders over $50, via EMS. Delivery takes 15-25 days after dispatch. This is our commitment to accessible stoke—great for books, apparel, and art.
Q: How long does order processing take?
A: Every order is handled with attention by our team of surfers and shapers. Please allow 1-2 business days for processing before your order is dispatched and tracking is provided.
Q: Can I track my order?
A: Yes! Both shipping options include tracking. You’ll receive a tracking link via email once your order is on its journey.
Q: What is your shipping address?
A: Almond Surfboards is rooted in:
158 Euclid Avenue, San Leandro, US 94577
158 Euclid Avenue, San Leandro, US 94577
Returns & Exchanges
Q: What is your return policy?
A: We want you to be as confident shopping with us as you are testing a board in the water. If your gear isn’t the perfect fit, you have 15 days from the date of delivery to initiate a return for a refund or exchange.
Q: How do I start a return?
A: Please contact our crew at [email protected] with your order details. We’ll guide you through the simple process and provide peace of mind.
Q: Are there any items that cannot be returned?
A: Due to their personalized or hygienic nature, some items like used boards or certain accessories may have different conditions. Details are provided on relevant product pages.
Community & Contact
Q: How can I get in touch with the Almond team?
A: We’re here to help! Email us anytime at [email protected]. We’re a small team of surfers, shapers, and designers, and we love connecting with our tribe.
Q: Do you have a physical store?
A: Our heart is in San Leandro, California, where we design and shape. While we’re primarily online to serve the global surf community, feel free to reach out if you’re in the area.
Still have questions about your specific lineup?
Reach out to our crew: [email protected]
We’re more than a store—we’re your community hub. 🏄‍♂️
Your perfect wave—and the gear for it—awaits.